YOU WILL GET THE MOST PROFESSIONAL OEM SERVICE HERE
We support you to customize the following:
Product Color
Product Logo
Color Box
Outer Box
User Manual
Any parts you want to customize are welcome to
DSA is a well-qualified cleaning equipment manufacturer
- Passed CE, EMC, KC, FCC, GS, PSE, SAA international certification, and CQC domestic certification
- Compliant with SCCP, RoHS, PAHs, REACH, Phthalates
- Passed ISO9001, ISO13485, ISO14001 quality management system
- Through the EU BSCI system certification, the system is perfect in terms of safety and social responsibility
OEM Process
OEM Service Process
Free Professional Consultation
We have a team of professional R&D engineers to provide free one-on-one exclusive consulting services to each customer.
During the pre-communication stage, we will understand your customization and quantity requirements, product application, budget and time schedule. After understanding your needs, our team will recommend the best production solution to meet all your requirements.
One-on-One Project Management
To make your experience with us more efficient, we will assign a project manager to your order and guide you through the process.
The project manager will oversee the progress, quality, and every detail of your order to ensure that you receive your products on time, within budget, and to your customized specifications.
Fast Response After-Sales Service
We place a high value on our clients’ time. Therefore, at DSA, our service team is committed to providing fast after-sales support services to meet the unique needs of each customer.
For any quality issues caused by the manufacturer’s side, you can contact us for a refund or exchange. However, DSA is committed to resolving the issue positively, regardless of the cause of the problem, in defense of our customers’ interests.
After-Sales Service Promise
We have independent intellectual property rights and design details of all non-standardized products. We are committed to solving users’ technical and application needs of the products in real time, and providing round-the-clock and timely technical consulting services and problem solving mechanism for technical problems of some consumables or spare parts.
One-year warranty
All non-standard products of the company enjoy one-year free warranty
Free training
After the product is shipped, the company provides free technical training services
On-site commissioning
If necessary, free on-site commissioning service can be provided for the first installation
Convenient service
During the warranty period, you can enjoy on-site service from the manufacturer within 48 hours, and on-site service in some areas on the same day
Lifetime maintenance
Products enjoy lifetime paid quality assurance service, and the company guarantees the supply of spare parts and consumables
Regular care
The company provides regular return visit service, and can overhaul the machine for free
Note: due to extreme working conditions, improper human operation, use beyond the range, or intentional damage, the warranty is not covered
Cooperation Partner
